AI LEAD RESPONSE / MORTGAGE BROKERS
The enquiry came in at 11pm. Your competitor answered it.
Syntra responds to every inbound mortgage enquiry in under 30 seconds, day or night. It qualifies the lead and books the call. You wake up to appointments.
No commitment. 30 minutes.
Average broker response time to a new enquiry
(Industry data, 2025)
More likely to qualify a lead contacted within 5 minutes
(MIT / Harvard research)
Of mortgage enquiries arrive outside standard 9–5 hours
(Mortgage CRM platform data)
THE PROBLEM
You're losing leads you don't even know about.
Every day, mortgage brokers spend hours chasing clients, updating files, and following up on enquiries that went cold. Meanwhile, new leads are landing on your website, in your inbox, on your voicemail, and they go unanswered for hours.
35 to 50% of all financial services sales go to the first adviser who responds. If a broker in the next town picks up that enquiry before you do, that client is gone. Not because your rates were worse. Because you were busy.
The average mortgage broker tries to follow up once, maybe twice. Research shows it takes 6 to 8 meaningful touchpoints to convert a lead. The gap between those numbers is where your revenue is disappearing.
"35–50% of sales go to whoever responds first. Not whoever responds best."
Source: Industry research
THE SOLUTION
Syntra is always on. So you don't have to be.
Instant Response
The moment an enquiry lands, whether by web form, email, or missed call, Syntra responds within 30 seconds. Every time. Including 11pm on a Sunday.
Automatic Qualification
Syntra asks the right questions and filters out tyre-kickers before they reach your calendar. You only speak to people who are ready to move forward.
Booked Into Your Calendar
Qualified leads book directly into your diary at a time that suits them. No back-and-forth. No missed calls. Just appointments waiting when you log on.
Persistent Follow-Up
If a lead goes quiet, Syntra follows up automatically. It will follow up to 8 times across email and SMS, ensuring no opportunity slips through the cracks without being properly worked.
HOW IT WORKS
Three steps. Zero extra work for you.
Enquiry comes in
A potential client fills in your contact form, sends an email, or calls outside hours.
Syntra responds instantly
Within 60 seconds, Syntra engages the lead, asks qualification questions, and handles follow-up automatically.
You get a booked call
Qualified leads land straight in your calendar. You focus on advising, and Syntra handles everything before that.
WHO IT'S FOR
Built for brokers who can't afford to miss a lead.
Syntra is designed for sole traders and small mortgage broking firms. These are the advisers who are client-facing all day and simply cannot monitor every incoming channel in real time.
You handle 10–100 enquiries per month
Enough volume that missed leads cost you real money, but not enough to hire a full-time receptionist.
You've lost leads to slow response
You know the feeling. You see an enquiry from 9pm the next morning, and the client has already gone elsewhere.
You want the system to work while you sleep
Set it up once. Syntra handles every enquiry from that point forward.
GET STARTED
See what Syntra looks like for your firm.
Book a free 30-minute call. We'll look at your current enquiry flow, show you how Syntra works, and give you an exact price. No hard sell. No obligation.
LOADING SYSTEM...
Prefer email? hello@getsyntra.co.uk